Singapore Airlines Name Change Policy – Complete Guide to Name Corrections & Ticket Updates

Singapore Airlines Name Change Policy

Singapore Airlines strictly prohibits transferring tickets to another person, but allows minor spelling corrections (such as typos) or legal name changes (due to marriage or divorce). You cannot process full name changes entirely online; you must contact the Singapore Airlines Customer Service desk or your travel agent to request amendments, which may require supporting documentation and applicable fees. [1] If you entered the wrong 

For assistance with your booking or name correction request, you can contact customer support at  { +44 203 769 8862 [UK] 1-888-892-3668 [us] .

Singapore Airlines Name Correction Process

Before requesting a name correction, make sure your travel documents match the information on your ticket. Singapore Airlines may ask you to provide supporting documents such as:

• Passport

• Government-issued photo ID

• Marriage certificate

• Divorce decree

• Court-issued legal name change document

Once your documents are verified, the airline will process the correction according to the fare rules and ticket conditions.

How to Change the Name on a Singapore Airlines Ticket

If you need to correct the name on your ticket, contact Singapore Airlines customer service as soon as possible. The airline will review your request and determine whether it qualifies as a name correction or a legal name change.

Supporting documentation is required for all legal name updates. Failure to provide valid documents may result in your request being denied or additional charges being applied.

Name Correction vs. Name Change

Singapore Airlines clearly distinguishes between a name correction and a name change.

Name Correction

A name correction is allowed when the passenger remains the same person, but the ticket contains incorrect or incomplete information.

Examples include:

• Correcting spelling mistakes.

• Fixing first or last name errors.

• Adding or removing a middle name.

• Correcting an inverted first and last name.

• Updating a maiden name to a married name.

• Reverting to a maiden name after divorce.

• Correcting legal name differences shown on official documents.

• Correcting gender or title when applicable.

Depending on the fare rules, Singapore Airlines may charge a name correction fee of up to USD 200, along with any applicable fare difference. A new ticket will generally be issued in the same booking class whenever possible.

Singapore Airlines Name Change Policy

A complete or partial passenger replacement is considered a name change, which is different from a simple correction.

Singapore Airlines generally does not allow tickets to be transferred to another person. If the ticket was booked under the wrong passenger's name, you may need to:

• Cancel the existing booking (subject to fare conditions).

• Apply for any eligible refund.

• Book a new ticket using the correct passenger's name.

Legal name changes due to marriage, divorce, or court orders may be accepted when proper documentation is provided.

Reasons Accepted for Name Corrections

Singapore Airlines may approve name correction requests for situations such as:

• Typographical or spelling errors.

• Adding a missing middle name.

• Correcting an incorrect surname.

• Updating a legal name after marriage.

• Returning to a maiden name after divorce.

• Court-approved legal name changes.

• Correcting names to match passport information.

Singapore Airlines Name Change Fees

The cost of correcting a name depends on the ticket type, fare rules, and the time when the request is made.

• Requests submitted within 24 hours of booking may qualify for free correction, depending on the applicable fare conditions.

• After the 24-hour period, passengers may be required to pay the applicable airline change fee plus any fare difference.

• Currency and charges may vary depending on the country where the ticket was purchased.

Estimated Charges

• Customer Service: Up to USD 250 plus any fare difference.

• Airport Counter: Up to USD 250, subject to airline approval and ticket eligibility.

Actual charges may vary according to the fare conditions associated with your booking.

Important Points to Remember

Before requesting a name correction, keep the following in mind:

• Minor spelling corrections are generally permitted.

• Complete passenger transfers are not allowed.

• Legal name changes require valid supporting documents.

• Your ticket name must exactly match your passport or government-issued ID.

• Fare rules determine whether a correction is permitted.

• Additional charges or fare differences may apply.

• Requests should be made as early as possible before departure.

Required Documents

Passengers requesting a legal name correction may need to provide:

• Valid passport

• Government-issued photo identification

• Marriage certificate

• Divorce decree

• Court-issued legal name change certificate

Conclusion

Singapore Airlines allows eligible passengers to correct minor name errors and update legal name changes when supported by valid documentation. However, tickets generally cannot be transferred to another traveler through a complete name change. To avoid travel disruptions, review your ticket carefully after booking and request any necessary corrections as early as possible. If you need assistance with the Singapore Airlines Name Change Policy or want to check your ticket eligibility, contact customer support at  { +44 203 769 8862 [UK] 1-888-892-3668 [us]  for guidance.